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Frequently asked questions
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Merchant onboarding typically takes less than 24 hours. Once approved, you get instant access to the dashboard to start booking pickups right away.
Cash collected on delivery is reconciled automatically through our system and settled to your registered bank account on a regular payout cycle, with full transparency in your dashboard.
Delivery7 operates through 11 regional hubs covering major divisions nationwide, including Dhaka, Chattogram, Sylhet, Khulna, Rajshahi, Barishal, Rangpur, and Mymensingh.
Yes. The Business and Enterprise plans support bulk booking via CSV import, letting you upload hundreds of orders in a single upload with automatic validation.
Enterprise plans include access to our integration API and a dedicated account manager to help connect Delivery7 with your existing e-commerce stack.
All merchants get access to chat and email support. Business and Enterprise plans include priority and 24/7 dedicated support channels.
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